Testimonials from Carpet One customers like you.
After receiving a disappointing quote from Lowe''s (who charged $35 non-refundable fee for measuring my floor); I contacted Upton Neal. The salesperson Ms. McLin was very helpful. I found a better carpet and pad for my room at a reasonable rate. Mr. Neal came out and took measurements (at no charge) --Ms. McLin set up my installation once the carpet came in. The installers (Mr. Alderman and another gentleman) were prompt, courteous, and knew what they were doing. Within a 2 week period-I now have a beautiful floor in my master suite thanks to Upton-Neal Carpet One! — Denise W
Sold and installed carpet.
Needed to meet a deadline over the holidays and they did it. Yes, would hire again.— Mary B
He put in some flooring for us.
He did a good job. He gave us a fair price and was very nice. He was outstanding and great to work with. Would hire again. — Doris T
I used Upton Neal Interiors to remodel two bathrooms.
They did an excellent job. They suggested the guy that came in to demolish everything. They took cabinet doors off and painted and put the hardware back on, the lighting and everything. They were kind of like Jack of all trades. They didn’t totally contract the whole thing out. The tile guy was a genius. He was very talented. I was very pleased. I spent about $20000 for the tile and the labor and everything and they were incredible. They put very expensive countertops. I used about four or five businesses for the remodel job. I did some of the work but they told me where to go to get a few things. They put me in the right direction. I went out and purchased some of the products myself like hardware, sinks and tubs. I really kind of subcontracted it out myself. I have already recommended them. I would definitely use them again in the future. — Wanda C
Large furniture was removed from the area by the installers. Old carpet and mat were removed from three bedrooms and the hall. The slab was cleaned and new carpet was installed. The doors were cut to swing properly on the higher pile carpet. The installers arrived on time and installation took most of one working day. I left the house during installation and they were finished pretty much at the time they estimated that I should return. Greg Neal was very helpful during my several visits to the showroom. He answered all my questions and was helpful during my decision making process. He was on time for the appointment to measure. He answered more questions. When the estimate was ready, I returned to the showroom to pay half and order the carpet. Carpet arrived in the estimated time for delivery. And the installers arrived on time. I was pleased with the moving of the furniture to prepare for work. I had some pieces that I wanted moved to the curb and some left in the garage. All my requests were carried out by the installers. After installation, I discovered a problem that was no fault of the installers or the carpet manufacturer. As time permitted for my schedule, the problem was resolved to my satisfaction! I would highly recommend them, as well as use them again. — Marie N